How to Hire a Commercial General Contractor in Orlando, Florida

How To Hire A Commercial General Contractor?

Commercial General Contractors

In the dynamic commercial landscape of Orlando and broader Florida, finding the right general contractor for your project is more than just a necessity—it’s a strategic decision that can define the success of your venture. Whether you’re envisioning a cutting-edge office build-out, a transformative retail space renovation, or a large-scale industrial facility, the outcome of your project hinges significantly on selecting a competent and reliable commercial general contractor.

At AJ Construction, we’ve been an integral part of Central Florida’s growth since 1970, and over these decades, we’ve gained invaluable insights into what truly makes a contractor-client relationship thrive. Let’s delve deep into the essential steps and critical considerations for hiring a commercial general contractor in Orlando, ensuring your project not only meets but exceeds your expectations.

Define Your Project Scope and Goals

Before you embark on your search to hire a commercial general contractor, it’s crucial to have a crystal-clear understanding of your project’s scope and objectives. This foundational step is vital in ensuring that you find a contractor who not only aligns with your specific needs but can also bring added value to your vision.

Outline Your Vision in Detail

What are you looking to achieve with this project? Be as specific as possible. For instance, when we worked on the West Volusia Family and Sports Medicine, our client had a comprehensive vision for a state-of-the-art medical facility. They specified the physical attributes and how the space would function to serve a sports medical facility. This level of detail helped us tailor our approach precisely to their needs.

Set a Realistic Budget with Contingencies

Determine how much you’re willing to invest in your project, but also consider setting aside a contingency fund. In our experience, allocating an additional 10-15% of your total budget for unforeseen circumstances can provide peace of mind and flexibility. Remember, while quality work often comes at a premium, a skilled contractor will help you maximize your budget efficiently, potentially saving you money in the long run through durability and energy efficiency.

Establish a Detailed Timeline

Have a general idea of when you need the project completed, but also break this down into key milestones. Consider factors like permit approvals, material lead times, and potential seasonal impacts on construction. A well-planned timeline not only helps you find a contractor who can work within your timeframe but also sets realistic expectations for the project’s progress.

Research and Shortlist Potential Contractors

With a clear project scope in hand, it’s time to begin your search for the right commercial general contractor. This process requires diligence and attention to detail.

1. Ask for Recommendations and Dig Deeper

Reach out to your professional network for referrals, but don’t stop there. We always encourage potential clients to delve deeper—ask about the recommender’s specific experiences, any challenges faced, and how they were resolved.

2. Leverage Online Resources Effectively

Look for reputable contractors on platforms like the Associated Builders and Contractors (ABC) website or the Florida Department of Business and Professional Regulation. But don’t just skim the surface. Check for any complaints filed, read through customer reviews, and look for contractors who have won industry awards or received recognition for their work.

3. Review Portfolios with a Critical Eye

Examine the contractor’s past projects carefully. At AJ Construction, we proudly showcase our diverse portfolio, including projects like the Joe R. Lee Branch Boys and Girls Clubs of Central Florida, St. Luke’s United Methodist Church, Villa De Flora Restaurant and various commercial developments across Central Florida. When reviewing portfolios, look for projects similar to yours in scale and complexity. Pay attention to the quality of finishes, innovative solutions implemented, and any sustainable or energy-efficient features incorporated.

Verify Credentials and Qualifications Thoroughly

Before you hire a commercial general contractor, it’s essential to ensure they have the necessary qualifications to handle your project legally, professionally, and safely.

License and Insurance – Go Beyond the Basics

Verify that the contractor holds a valid Florida state license and carries adequate insurance. At AJ Construction, we’re licensed under #CGC1507999 and fully insured for your peace of mind. But don’t stop at confirming their existence—understand the extent of their coverage. Ask about their general liability insurance limits and workers’ compensation coverage. A reputable contractor should be happy to provide detailed information.

Experience in Similar Projects – Seek Specifics

Look for contractors with experience in projects similar to yours. Our team at AJ Construction has extensive experience across various sectors, including healthcare, Industrial, hospitality, and religious construction developments. When discussing experience, ask for specific examples of how they’ve tackled challenges similar to what your project might face. For instance, if you’re planning a renovation in an occupied space, ask about their strategies for minimizing disruption to ongoing operations.

Safety Record – Dive into the Details

A contractor’s commitment to safety is paramount. Inquire about their safety protocols, training programs, and track record. At AJC, safety is one of our core values, and we prioritize it on every job site. A contractor with a strong safety record not only ensures a smoother project but can also positively impact insurance costs and overall project timelines.

Request and Review Proposals Meticulously

After narrowing down your list, it’s time to request proposals from your top choices. This stage is crucial in understanding not just the cost, but the overall approach each contractor will take. The type of proposal will depend on the presumed delivery method of the project. If you are looking for the one-stop shop of a Design/Build project, the proposal should include a preliminary project budget including the contractor’s proposed fee percentage and weekly general conditions cost, design fees, and an overall project schedule. If you are looking for a Construction Manager to be there during the design phase of the project, but will be hiring your own design consultants, the proposal should include the fee percentage your contractor will be charging for construction activities, as well as a fee for pre-construction services. If your plans are already developed and are ready for final pricing, and you want to hire a General Contractor for construction only, then the proposal should include a comprehensive project “hard bid” proposal, which will include the contractor’s fee and total general conditions for the entire project.

1. Detailed Scope of Work – Look for Comprehensiveness

Ensure the proposal clearly outlines all aspects of the project, including materials, labor, and timelines. A thorough proposal should break down each phase of the project, specifying the quality of materials to be used and any assumptions made. At AJ Construction, we believe in providing detailed proposals that leave no room for ambiguity.

2. Transparent Pricing – Understand the Breakdown

Look for itemized bids that break down costs. This transparency allows you to compare proposals effectively and identify any areas where costs might be reduced without compromising quality. At AJ Construction, we believe in open-book pricing, providing our clients with a clear understanding of where every dollar is allocated.

3. Project Timeline – Assess Realism and Flexibility

The proposal should include a realistic timeline for project completion, including key milestones. Pay attention to how the contractor plans to handle potential delays or unexpected issues. A good proposal will include some buffer time for unforeseen circumstances while still demonstrating an efficient workflow.

4. References – Go Beyond the List Provided

Don’t hesitate to ask for and check references from recent clients. We at AJC are always happy to provide references from our satisfied clients. However, consider also asking if you can visit an ongoing project site. This can give you valuable insight into how the contractor operates in real-time.

Interview Potential Contractors Extensively

Personal interaction is crucial when you’re looking to hire a commercial general contractor. Schedule in-depth interviews with your top candidates to gauge their communication style, problem-solving skills, and overall fit with your project vision.

Key Questions to Ask:

  • How do you handle project changes or unexpected issues? Can you provide specific examples from past projects?
  • What is your approach to construction management? How do you ensure efficient coordination between different trades and stakeholders?
  • Can you provide examples of how you’ve solved complex problems on past projects? What was the outcome?
  • How do you ensure quality control throughout the construction process? What systems do you have in place for ongoing quality assurance?
  • How do you approach sustainable building practices and energy efficiency in your projects?
  • What is your process for selecting and managing subcontractors?
  • How do you handle project documentation and reporting? Can you provide a sample of your typical progress reports?

At AJ Construction, we welcome these questions and believe in fostering open communication from the start.

Evaluate Communication and Compatibility Closely

Effective communication is the cornerstone of any successful construction project. Pay close attention to how responsive and attentive the contractor is during your interactions, as this often reflects how they will communicate throughout the project.

Responsive Communication

Does the contractor promptly return your calls or emails? Are they proactive in providing updates or asking clarifying questions?

Clear Explanations

Are they able to explain complex construction concepts in understandable terms? A good contractor should break down technical jargon into language that you can easily grasp, ensuring you’re always informed about your project’s progress and any decisions that need to be made.

Collaborative Approach

Do they show a willingness to work closely with your team and other stakeholders? Look for a contractor who views your project as a partnership rather than just another job.

Problem-Solving Attitude

During your interactions, present some potential challenges or scenarios related to your project. Observe how the contractor approaches these hypothetical problems. Do they offer creative solutions? Are they willing to think outside the box? This can give you valuable insight into how they’ll handle real challenges during the project.

Review and Sign the Contract with Due Diligence

Once you’ve selected your contractor, it’s time to review and sign the contract. This document is the foundation of your working relationship and should clearly outline all aspects of the project. Take the time to review it thoroughly, and don’t hesitate to seek legal advice if needed.

The contract should include:

  • Detailed scope of work, including specifications for materials and finishes.
  • Payment terms and schedule, clearly outlining when payments are due and what milestones they’re tied to.
  • Project timeline and milestones, with provisions for how delays will be handled
  • Change order procedures, detailing how changes to the original plan will be requested, approved, and billed.
  • Warranties and guarantees, specifying what is covered and for how long.
  • Dispute resolution procedures, outlining how disagreements will be handled.
  • Termination clauses, detailing under what circumstances either party can end the contract.

Remember, a reputable contractor like AJ Construction will be happy to go through the contract with you and address any questions or concerns you may have. We believe in full transparency and want our clients to feel completely comfortable before signing any agreements.

How much should I expect to pay upfront?

At AJ Construction, we typically structure payments based on project milestones. We never ask for full payment upfront. The exact structure depends on the project scope and duration.

What happens if there are delays or issues during construction?

Communication is key. At AJC, we have regular project meetings to address any potential issues proactively. If unexpected delays occur, we work closely with our clients to adjust timelines and minimize impact. We believe in tackling challenges head-on and transparently, ensuring our clients are always informed and involved in critical decisions.

How do you ensure quality throughout the construction process?

We implement rigorous quality control measures at every stage of construction. Our quality assurance process includes:

  • Pre-construction quality planning.
  • Regular on-site inspections by project managers and quality control specialists.
  • Detailed checklists for each phase of construction.
  • Ongoing training for our team on the latest industry standards and best practices.
  • Post-construction evaluation and client feedback sessions.

This multi-layered approach ensures that we not only meet but often exceed our clients’ expectations for quality.

Commercial General Contractors Near Me

Hiring a commercial general contractor in Orlando is a significant decision that can profoundly impact the success of your project. By following these comprehensive steps and considering crucial factors like experience, communication, transparency, and quality control, you can find a contractor who will not just execute your vision, but enhance it.

At AJ Construction, our team offers comprehensive construction services tailored to meet your specific needs, from pre-construction planning through to project completion and beyond. We understand that each project is unique, and we approach every job with fresh eyes and innovative thinking, always aiming to exceed expectations. If you’re ready to start your next commercial construction project or if you have any questions about the construction process, we invite you to contact us online or call us at 407-298-1550 for a free consultation.

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Mike Moore

Author

Mike Moore

Mike Moore serves as the President of Aagaard-Juergensen, LLC, an award-winning general contracting and design-build firm based in Orlando, Florida. Since taking the helm in 2007, Mike has led the company with expertise and vision, guiding a team of skilled construction professionals in the successful planning, design, and execution of a wide range of projects. His leadership has been instrumental in driving the firm’s continued growth and success in the industry.

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